Returns & Exchanges Policy
At Afrozeh International, we strive for complete customer satisfaction. If you are not entirely satisfied with your purchase, you may return or exchange eligible items within 14 days of delivery provided they are in original condition with tags attached.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and reason for return to receive an authorization code.
Pack Your Items
Securely place the unworn, unwashed garment in its original packaging, ensuring all designer tags and invoice slips are included.
Ship to Afrozeh
Send your package using a trackable courier service to our designated return center; please note that return shipping costs are the responsibility of the customer.
Inspection and Refund
Once our quality control team approves the return, your refund or exchange will be processed within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing